Introduction
At San Diego HVAC Directory ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Information You Provide to Us
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our contact form
- Subscribe to our newsletter or updates
- Submit reviews or feedback
- Contact HVAC contractors listed in our directory
This information may include:
- Name
- Email address
- Phone number
- Address
- Service requests or inquiries
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referral source
- Pages viewed and time spent on pages
- Geographic location (approximate)
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our site. You can control cookie settings through your browser preferences.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our directory service
- To respond to your inquiries and provide customer support
- To send you updates, newsletters, and marketing communications (with your consent)
- To connect you with HVAC contractors in our directory
- To improve our website and user experience
- To analyze website traffic and usage patterns
- To detect and prevent fraud and security issues
- To comply with legal obligations
How We Share Your Information
We may share your information in the following circumstances:
- With HVAC Contractors: When you request a quote or contact information, we may share your details with relevant contractors
- Service Providers: We may share information with third-party service providers who assist us in operating our website and providing services
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us at info@sandiegohvacdirectory.com
California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information.
Third-Party Links
Our website may contain links to third-party websites, including contractor websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: info@sandiegohvacdirectory.com
- Address: San Diego, CA